GCommerce vice president , Industry Strategy, Scott Luckett, contributes a bi-monthly Technology Commentary on a wide range of topics to the pages of Aftermarket Business World.
Digital Disruption is Here and Now
In all aspects of our world, digital disruption is not some futuristic technological development that will impact our lives. It’s hard to think of an activity or process that has not undergone profound change due to the impact of internet connectivity and artificial intelligence. And it is irresponsible of business leaders to think the aftermarket is in any way immune to the disruptive and transformative effects of digital technology.