Searching Multiple Parts Makes Special Orders Faster and Easier
GCommerce has introduced the ability to search for multiple products from a single vendor with the Virtual Inventory Cloud (VIC) solution. With the latest enhancement to the service, buyers can easily check availability and receive pricing, special charges and freight estimates for multiple items from a single vendor – all with one added click. For years, VIC has offered distributors and retailers visibility to the inventory availability of their manufacturer suppliers and the ability to place the order and capture the sale immediately. With this latest enhancement speed and productivity are improved, resulting in more sales.
“GCommerce continues to innovate supply chain visibility and commerce solutions that enable resellers in the parts distribution business to delight their customers and increase sales”, said Scott Luckett, Vice President Industry Strategy, at GCommerce. “Competition is fierce from all corners and customer expectations require that front-line parts professionals have visibility to all of the products available from all of their suppliers, instantly.”
VIC eliminates the need to call the factory or check their web site for available inventory to satisfy a special order or drop ship order. The VIC quote response includes availability, standard pricing, special charges, estimated freight costs and delivery times - in seconds. And now VIC can easily support a search for the left and right side parts, the front and rear parts or multiple related component for a specific repair. In less time than it take to make a phone call, VIC returns all the needed information and places an electronic order, whether it’s for one part or many more.
Luckett added, “Inventory assortments continue to expand and it’s impossible to keep everything in stock. As the need for special orders and drop ship fulfillment grows, parts distribution continues to look for solutions that locate the product and capture the sale quickly and efficiently. This is what makes VIC an essential supply chain visibility solution”.